It’s common to find agencies founded by leaders with extensive clinical experience but what we found over the years was that without a combination of both clinical and business backgrounds, clients are left vulnerable to poor caregiving experiences based on hiring practices, miscommunication or a lack thereof, and internal chaos.

Our company was founded by leaders with both healthcare and business backgrounds. We bridge the common gap between quality care and effective management which creates wholistic healthcare and allows our clients to be apart of a community that not only provides exceptional care, but also understands the concepts of hiring quality caregivers, being communicative, responsive, and operating in a way that gives our clients and employees peace of mind.

We are licensed by the State of Washington and currently operate in King and Snohomish counties.

Home care provides basic caregiving services that do not require nurse supervision as well as other services such as cooking, cleaning, and transportation.

Home health provides advanced nursing care such as diabetes and medication management, delegated tasks such as bowel programs and ostomy care, and physical therapy, occupational therapy, other RN-preformed nursing tasks and durable medical equipment. Home health is able to provide all home care services in addition to skilled nursing.

Honey Healthcare is licensed by the State of Washington to provide Home Health and Home Care.

A Plan of Care or POC is an individualized and uniquely tailored tool that outlines your needs, goals, and facilitates your physical, psychological, social, and spiritual care. All Home Health POC’s are sent to your doctor for approval, modifications, and are completed by members of our care team who meet WA State requirements for appropriate personnel.

We will coordinate with your doctor on your behalf, as needed. We will obtain physician orders and communicate with them as needed regarding the outcomes of your orders, Care Plan, and treatment, if applicable.

Home Care POCs do not require a doctor sign-off.

Absolutely. If you wish to have a family member or representative participate in your care, you are encouraged to do so; however, you have the right to choose whether or not and to what extent an individual is involved.

Generally, you will be cared for by our Care Specialists who are Nursing Assistants that have passed the WA State skills and written exam and who have undergone extensive background checks, reference checks, and who have demonstrated independent skills verification.

If you require skilled care such as medication administration, diabetes management, wound care, or other tasks that require a nurse, you will also work with an RN as needed.

Our schedulers and supervisors will work closely with you to ensure that the caregiver assigned is the right fit and meets your expectations. Prior to a caregivers first shift with you, we will conduct an official meet and greet that provides introductions and training.

If the caregiver is not a good match, we will find a replacement. We value both positive and negative feedback and encourage constructive communication. In fact, we have a Quality Improvement Program that consists of annual surveys, confidential grievance reports, and an organized investigation process. You will always have access to our management team including supervisors, the Director of Clinical Services, and our company’s Executive Director.

Yes! Prior to providing client transportation, caregivers are required to undergo drivers training and submit proof of a safe driving abstract, insurance, and valid ID.

Transportation is included as a service within our standard rate of pay and the only additional costs incurred would be for mileage, tolls, or parking.

We currently accept private pay and any US-issued mag stripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay logo as well as personal check.

Once the Client Service Agreement is signed, a security deposit equal to the first three weeks of service is due. The security deposit can be applied to the last invoice and will be refunded if services are discontinued.

No. You are charged an hourly rate for caregiving which is dependent on your service category (home care or home health). If you require additional services that require an RN, you will be charged based on your Client Service Agreement.

The billing cycle occurs every two weeks; however, depending on what date your services begin, you may receive your first bill before two weeks commence.

No. While you will be bound to a Client Service Agreement that outlines our terms, your responsibilities, and your rights during our partnership, you are free to cancel our services with a 24 hour notice without penalty.

We do not have a weekly minimum. Rather, we have a four hour minimum per shift.

Yes. In order to protect the well-being of our clients and employees, our staff are vaccinated, wear face masks, practice good hygiene, are trained on infection control, and follow current CDC guidelines.